2024 at a glance

The main events for the year 2024 for Achmea are presented below.

January

  • Achmea IM rated by ShareAction as the best Dutch asset manager in terms of voting behaviour in favour of sustainability resolutions.
  • Number of policyholders with basic health insurance increased with c. 450,000.

February

Achmea reaches final agreement on unit-linked insurance policies with interest groups.

March

After a careful selection process, Achmea Investment Management has decided to choose State Street Alpha as its partner for the investment administration.

April

  • Achmea issues € 750 million Tier 2 notes. The transaction has been well received on the capital market. The book has been overwritten 4 times.
  • Achmea joins the Forum for Insurance Transition to Net-Zero.
  • Achmea pays a dividend of € 267 million in shares and cash.

May

Zilveren Kruis's relational NPS has risen sharply from 8 to 17.

June

  • Introduction of ‘deepdesk’ after successful pilot Centraal Beheer, a tool that supports employees answering customer questions, providing more room for personal customer contact.
  • Successful issuance € 500 million covered bonds by Achmea Bank.

July

Achmea Investment Management (Achmea IM) and Blue Sky Group (BSG) have reached an agreement on the acquisition of BSG Vermogensbeheer by Achmea IM. As a result, Achmea IM's assets under management will increase by €27 billion.

August

Achmea publishes updated Climate Transition plan, including a tightened
policy for investing in fossil companies and a new target for impact investing (10% by end 2025).

September

Centraal Beheer once again came out on top in the Consumentenbond's test with its Home Contents Insurance. Centraal Beheer is also innovative by being the first in the market to insure a 'workation' in its Annual Travel Insurance.

October

As of 1 October, Achmea splits the mortgage and real estate activities of Syntrus Achmea Real Estate & Finance B.V. The management of mortgage funds is acquired by Achmea Mortgage Funds, the real estate company will continue as Achmea Real Estate.

November

  • Achmea, Lifetri and Sixth Street have reached agreement on a strategic partnership in the field of pension and life insurance. Achmea Pension & Life Insurance, in which Sixth Street will hold around 20% of the shares, will be a top-3 player in the Netherlands based on its more than 2.1 million customers and is well positioned for growth opportunities in the pension buy-out market.
  • With an average score of 8.3, Achmea is the leader in the Fair Insurance Guide. Every two years, the Fair Insurance Guide assesses the sustainability of the investment policy of 16 insurers in the Netherlands.
  • Over the next 5 years, Achmea Real Estate will invest more than €100 million in 25 small-scale residential locations for residents with an incipient need for care. These homes are largely built with wood and other bio-based materials.

December

  • Interamerican, the Greek subsidiary of Achmea, strengthens its position in roadside assistance services with the acquisition of Europ Assistance Greece.
  • Achmea announces that the office in Zeist will be closed in 2028 and the head office, currently located in Zeist, will be relocated to Apeldoorn
  • Centraal Beheer and Interpolis announce new terms to raise awareness among customers about how dangerous it is to use a phone while driving and what the financial consequences can be. If an insured driver causes damage or injury due to non-hands-free phone use after December 1, 2024, that individual will not be insured. This means that the damage to their own vehicle, as well as the damage (or injury) to the other party, will have to be paid for out of pocket